Terms of Service

Introduction

Welcome to Spotless Lane LLC (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website (the “Site”) and our pressure washing services. By accessing or using our Site and services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

Services Provided

We offer residential and commercial pressure washing services. Our services may include but are not limited to exterior cleaning, driveway and sidewalk washing, roof cleaning, and other related services.

Booking and Payments

• To schedule a service, you may contact us through our Site, phone, or email.
• Payment is due at the time of service unless otherwise agreed upon.
• We accept cash, credit/debit cards, and other approved payment methods.
• Failure to make timely payment may result in late fees or cancellation of future services.

Cancellations and Rescheduling

• You may cancel or reschedule a service with at least 24 hours’ notice.
• Cancellations made within 24 hours of the scheduled service may be subject to a cancellation fee.
• We reserve the right to reschedule or cancel a service due to weather conditions, equipment issues, or unforeseen circumstances.

Liability and Damages

• We take all reasonable precautions to protect your property during service.
• We are not responsible for pre-existing damage or issues that become visible after cleaning.
• You agree to notify us of any concerns within 24 hours of service completion.

Customer Responsibilities

• Ensure access to the service area, including removing obstacles or vehicles.
• Secure pets and fragile items prior to service.
• Provide accurate information about your property to ensure proper service execution.

Warranty and Satisfaction Guarantee

• We strive for customer satisfaction. If you are unsatisfied, please contact us within 24 hours of service.
• We may, at our discretion, re-perform services if reasonable concerns are raised.

Use of the Website

• You agree not to use our Site for any unlawful or prohibited activities.
• We reserve the right to modify or discontinue the Site without prior notice.

Changes to Terms

We may update these Terms from time to time. Continued use of our Site and services constitutes acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms, please contact us at:

Spotless Lane LLC
Phone: 423-416-0398
Email: info@spotlesslane.com
Website: Spotlesslane.com